Fix Cortana Take a Video

Cortana Camera Error at Desktop

I was trying to make a video of using the Loci system to share with others, and experienced an issue with the Cortana command “Hey Cortana: Take a video” raising the message “Sorry, can’t record right now” in the Mixed Reality Portal while using the VR headset.

When using the Mixed Reality Portal in the HoloShell with a Lenovo Explorer headset and Cortana responded with “Sorry, can’t record right now” which was not followed up with any information on the source or cause of the issue.  I went online to find solutions and, based on what I found, I changed the privacy settings for the camera, uninstalled/reinstalled the camera driver and the Mixed Reality Portal without any luck.

In case you want to know how to take a picture of your mixed reality or take a video, click here.

I decided to see if Cortana could open the camera app from the desktop using the same Cortana command “Hey Cortana: Take a video” as a desktop user it. When I did so Cortana attempted to open the Camera app but then Camera presented a black-screen message with the following text:

Close other apps
It looks like another app is using the camera already.
If you need it, here is the error code:
0xA00F4288<AllCamerasAreReserved>

Cortana Camera Error at Desktop
Cortana Camera Error at Desktop

I reached out to Microsoft support and the support agent said that it looked like Cortana itself was corrupted and that it could be resolved with a sideload install Windows 10 to correct the problem.  I performed the recommended install version and it solved the problem. The name of the file was ‘Win10_1803_English_x64.iso ‘.  The Windows 10 version that resolved the issue was:

Edition: Windows 10 Pro
Version: 1803
OS Build: 17134.1

Keith Boesky of ODG emphasizes AR Data Visualization

At AWE 2017 Keith Boesky states, “This is a huge one for me, Data Visualization. How much more do you see when you go to a 3D model on your screen than a flat screen?  How much more are you going to see when you’re able to put your glasses on with full awareness of what’s around you, with full awareness of everybody in the room with you, and be able to walk amongst your data set? I think that’s huge! I think it is going to change things as much is the spreadsheet did.